My overall philosophy for Business Analysis and Project Management is this:

• Keep it simple and clear.
• Communicate actively.
• Do the right thing.
• Tell the truth always.
• Learn all you can.
• Teach and help others.
• Everything “requirements” must be in writing!
• A picture is worth 1.5 thousand words; map out your processes, and create simple mockups of reports and screens. Your meetings and conversations are so much more effective, and your ideas are so much better understood by Development.